Effective: December 10, 2025

At I C RED, one of our core values is transparency. That includes transparency around how we collect, use, and protect your data.

This Privacy Policy explains how I C RED collects, uses, and protects personal information when you use our websites, online stores, communities, events, and related services (collectively, the “Services”).

When we refer to “I C RED,” “we,” “us,” or “our,” we mean I C RED LLC and any related entities that help operate the Services.

If there are any capitalized terms in this Privacy Policy that are not defined here, those terms will have the meaning given to them in our Terms of Service or other written agreement with you.

SECTION 1: QUICK OVERVIEW

The bolded items below summarize each section. The full policy begins in Section 2.

1. 
   How I C RED processes your personal information
   
   We collect information directly from you (for example, when you buy merch, sign up for email/SMS, join a community, or contact us) and we may also collect limited information automatically when you use our Services (for example, device and usage data).
   
2. 
   Data about our customers
   
   We process contact and transaction details (such as name, email, phone number, shipping address, and order details) to provide the Services, fulfill orders, and operate our business.
   
3. 
   Data about end users (where applicable)
   
   If you use a feature that involves communicating with other people through our Services, we may process limited communications-related data needed to deliver and support that feature.
   
4. 
   How I C RED discloses personal information
   
   We do not sell your personal information. We disclose personal information only in limited situations, such as to process payments, ship orders, deliver communications you request, operate our systems, or comply with the law.
   

No mobile information will be disclosed to outside providers for marketing or promotional purposes. Disclosure to subcontractors for support services (such as customer service) is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be disclosed to outside providers.

1. 
   How to make choices about your data
   
   You can update certain information, manage marketing preferences, and request access, correction, or deletion where allowed. You can also manage many cookie controls through your browser.
   
2. 
   Global privacy compliance at I C RED
   
   We aim to comply with applicable privacy laws in the regions where our fans and customers are located.
   
3. 
   I C RED products and external application privacy
   
   We use outside tools (such as email, SMS, analytics, hosting, and payment processing) to operate the Services.
   
4. 
   Security information
   
   We use reasonable safeguards to protect personal information, but no system is perfectly secure.
   
5. 
   Handling concerns
   
   You can contact us with questions or concerns, and you may have rights to contact a regulator depending on your location.
   
6. 
   Other useful information
   
   This includes notices about updates to this policy and limited automated protections (such as fraud prevention).
   

SECTION 2: FULL PRIVACY POLICY

1. 
   HOW I C RED PROCESSES YOUR PERSONAL INFORMATION
   

When we say “personal information” (or “personal data”), we mean information that relates to an identified or identifiable person.

Customers and fans

We process personal information as Customer Account Data when you:

• 
  Visit our websites, such as icredofficial.com or go.icredofficial.com
  
• 
  Join an email or SMS list, street team, fan club, or other community
  
• 
  Request information, enter a giveaway, or sign up for an event
  
• 
  Purchase merchandise, digital content, or other offerings
  
• 
  Contact us through email, text, social media, or other channels
  

We may also collect certain information automatically when you use our Services, such as IP address, device information, and cookie identifiers.

End users (where applicable)

If you use a feature of our Services that sends messages or invitations to other people (for example, inviting someone into a community), we may process limited data needed to deliver those communications, such as contact details, message metadata, and message content.

Controller and processor roles

In many cases, I C RED determines how and why Customer Account Data is processed and acts as a controller. In some cases, where we process message content strictly to deliver a feature you initiate, we may act as a processor for that content.

1. 
   DATA ABOUT OUR CUSTOMERS
   

In general, we collect only the information we need to provide and improve the Services. The type of information we collect depends on how you interact with us.

Information you provide directly may include:

• 
  Name
  
• 
  Email address
  
• 
  Phone number
  
• 
  Shipping and billing address
  
• 
  Order details and preferences you submit
  
• 
  Payment details (processed by our payment processor)
  

Information we collect automatically may include:

• 
  IP address and approximate location (derived from IP)
  
• 
  Device and browser information
  
• 
  Pages viewed and actions taken on our websites
  
• 
  Cookie identifiers and similar tracking data
  

How we use customer data

We use customer data to:

• 
  Provide the Services you request
  
• 
  Process payments and fulfill orders
  
• 
  Send transactional messages (like receipts and order updates)
  
• 
  Send marketing messages if you opt in or where allowed by law
  
• 
  Provide customer support
  
• 
  Maintain business records and comply with legal obligations
  
• 
  Detect, prevent, and investigate fraud, abuse, and security incidents
  

Marketing choices

You can opt out of marketing emails using the unsubscribe link in the email. You can opt out of marketing texts by replying STOP. You may still receive non-marketing messages that are necessary to provide the Services (such as order confirmations or important policy updates).

Retention

We keep personal information for as long as needed to provide the Services, maintain business records, comply with law, and protect the Services. If you request deletion, we will honor it where feasible and lawful. Some information may be retained for legal, security, or fraud-prevention purposes, or kept in aggregated or de-identified form.

1. 
   DATA ABOUT END USERS (WHERE APPLICABLE)
   

If you use features that involve communications or invitations, we may process:

• 
  Contact details you provide for the recipient (such as email address or phone number)
  
• 
  Message metadata (for example, timestamps and delivery status)
  
• 
  Message content (the text you send through the feature)
  

We process this information to deliver the communications you initiate, support the feature, and keep our systems secure.

1. 
   HOW I C RED DISCLOSES PERSONAL INFORMATION
   

We do not sell your personal information.

We disclose personal information only as needed to operate the Services, including:

• 
  Payment processing
  
• 
  Order fulfillment and shipping
  
• 
  Email and SMS delivery
  
• 
  Hosting, storage, and infrastructure
  
• 
  Analytics and performance measurement
  
• 
  Customer support tooling
  
• 
  Professional services (such as accounting or legal support)
  

These providers may access personal information only to perform services for us and must protect it.

Integrations you enable

If you connect our Services to another app or platform you choose to use, we may provide information needed for that integration to work. The receiving platform’s privacy policy governs its handling of your data.

Legal and safety reasons

We may disclose personal information if we reasonably believe it is necessary to:

• 
  Comply with law, regulation, or legal process
  
• 
  Enforce our Terms, policies, or agreements
  
• 
  Protect the security and integrity of the Services
  
• 
  Protect I C RED, our customers, or the public from fraud or harm
  
• 
  Respond to emergencies involving risk of serious harm
  

Related entities and business changes

We may disclose personal information within our related entities that help operate the Services, under this policy. If we are involved in a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate protections.

Aggregated or de-identified data

We may use or disclose aggregated or de-identified information that cannot reasonably be used to identify a person.

1. 
   HOW TO MAKE CHOICES ABOUT YOUR DATA
   

You can request to:

• 
  Access your personal information
  
• 
  Correct inaccurate information
  
• 
  Delete certain information (subject to legal limits)
  
• 
  Object to or restrict certain processing (where applicable)
  
• 
  Update marketing preferences
  

To make a request, contact us at reply@info.icredofficial.com.

Cookies and similar technologies

We use cookies, pixels, and similar technologies to help our sites function, remember preferences, understand site usage, and measure performance. You can control cookies through your browser settings. Blocking certain cookies may affect site functionality.

1. 
   GLOBAL PRIVACY COMPLIANCE AT I C RED
   

We aim to comply with applicable privacy and data protection laws. Depending on your location, you may have additional rights, such as access, deletion, or information about the categories of personal information we process.

Children’s privacy

Our Services are not intended for children under 13 (or under 16 in some regions). We do not knowingly collect personal information from children without appropriate consent. If you believe a child provided us personal information, contact us so we can take action.

1. 
   I C RED PRODUCTS AND EXTERNAL APPLICATION PRIVACY
   

We rely on outside software services to operate the Services (for example, hosting providers, payment processors, email and SMS providers, analytics services, and customer support tools). These providers process personal information on our behalf to deliver the Services.

1. 
   SECURITY INFORMATION
   

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

You can help protect your information by using strong passwords, keeping login details confidential, and notifying us if you suspect unauthorized access.

1. 
   HANDLING CONCERNS
   

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at:

• 
  Email: reply@info.icredofficial.com
  

Depending on your location, you may also have the right to contact a privacy regulator.

1. 
   OTHER USEFUL INFORMATION
   

Automated protections

We may use limited automated tools to detect spam, fraud, or suspicious activity. If you believe an automated protection affected you incorrectly, contact us and we will review where appropriate.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with an updated effective date. If we make material changes, we will provide notice through the Services or via email when appropriate.